RETURNS & EXCHANGES

You have 30 calendar days from the moment you receive your order to make any exchange or return.

Simply send us an email at cambiosydevoluciones@brecciaindust.com letting us know:

• Order number and full name
• The item you wish to exchange or return
• The item you would like to receive instead, in the case of an exchange

We will get in touch with you and give you all the instructions to process your exchange or return.

Important:

Products subject to an exchange or return must be in perfect condition and show no obvious signs of use; otherwise no exchange or return will be possible. It is your responsibility to provide the original packaging to ensure that returned products arrive in perfect condition. If items are received in poor condition, we will not be able to process the requested return or exchange.

Once we receive the package and confirm that it is in the correct condition, we will process the exchange or return.

In the case of a return, the amount will be refunded using the same payment method used for your purchase. Please note that this will take effect within 15-20 working days from the day we receive the package at our warehouse, and the refund will be processed once everything has been checked and confirmed to be correct. The exact timing will also depend on your bank.

The amount refunded will be that of the returned items only. Shipping costs will not be refunded under any circumstances.

*If you make a partial return of your order and the remaining order amount falls below €64.95, the shipping cost will be deducted from the refund amount.

If you have any questions, please contact us at hola@brecciaindust.com or via WhatsApp (+34 659 230 221).

We will be happy to help you.